TRU Travel Co Frequently Asked Questions (FAQ)
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We operate mainly around Australia, NZ and Asia. Most of our clients currently are on Australia’s East Coast travel route (Melbs to Cairns), with highlights including:
Sydney – iconic starting point for many backpackers
Byron Bay & Spot X – surf camps and beach culture
Fraser Island (K’Gari) – epic 4WD camping adventures
Airlie Beach & The Whitsundays – sailing tours like Atlantic Clipper, New Horizon, and Broomstick
Cairns – gateway to the Great Barrier Reef and adventure tours
Speak to a TRU Guru for more Australia, New Zealand and Asia travel options.
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You can book directly through our website trutravelco.com, send us a message on WhatsApp, or book a FREE CONSULTATION if you’re already in Australia.
What payment options are available?
We accept:
Major credit/debit cards
PayPal
Payment plans for longer trips
Group discounts available (perfect for friends traveling together)
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Yes! We understand plans change. Our cancellation and change policy varies by operator (e.g., Fraser Island tours vs Whitsundays sailing), but we’ll always do our best to reschedule you or offer flexible options. Email us at support@trutravelco.com for help.
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Absolutely! TRU Travel Co specializes in tailor-made itineraries. Whether you want a 7-day surf trip or a 6-week Sydney–Cairns adventure, we’ll build the perfect plan for your budget and schedule.
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Peak season (December–March and June–September) books out quickly. We recommend booking at least 4–6 weeks in advance to secure spots on Fraser Island and Whitsundays tours.
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Yes. We regularly offer student discounts, group deals, and promo codes for popular tours. Ask us about current offers before you book!
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📧 Email: support@trutravelco.com
🌐 Website: trutravelco.com
📍 In person: Ask us about our current partner locations in Australia.
📱 Socials: Instagram, Facebook, and TikTok @trutravelco
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What’s included in a Fraser Island (K’Gari) 4x4 tour?
Depending on your tour operator (e.g., Drop Bear, Dingos, Pippies), most packages include:
4WD vehicle hire
Ferry transfers
National park fees
Campsite or hostel accommodation
All main meals
Tour guide and safety briefing
What’s included in a Whitsundays sailing trip?
Typical inclusions:
2–3 nights onboard a sailing yacht (Clipper, New Horizon, Broomstick, etc.)
All meals prepared onboard
Snorkeling gear
Visits to Whitehaven Beach and Hill Inlet Lookout
Water activities (paddle boards, diving, slides depending on the boat)
Can I combine Fraser Island and Whitsundays in one package?
Yes! Our most popular packages are combo deals that include Fraser + Whitsundays + extra stops (e.g., Byron Bay, Magnetic Island, Cairns). These often save you money compared to booking separately.
Speak to a TRU Guru for full tour inclusions, package options, and price checks. Found the same tour elsewhere? Send us the link and we’ll beat the price or tell you straight.
Compare More. Pay Less.
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